EARLY STAGE DELIVERY PROGRAM
Join our Delivery Lab, an early-stage delivery program offering 3 months for free to have full access to Drop Fleet's last-mile platform. This program is designed to help you ramp up and get your delivery services off the ground at absolutely no charge.
Apply today and get started.

Apply Now

Just three steps to success

Month 1

for the 1st Month

Free

for the 2nd Month

Free

for the 3rd Month
Learn more about Early Stage pricing

Eligibility Requirements

New Delivery

If you're adding or starting a new delivery service

Small Scale  

If you have fewer than 3 delivery drivers

New Customer

Not an existing customer with Drop
Disptach
Driver App
‍
Customer Tracking

Everything you need to get started.

Route Optimization
Experience a remarkable 30% boost in delivery speed compared to your competitors by leveraging our cutting-edge route optimization tool.
Auto Assign
Our algorithms and predefined criteria, allows dispatch to automatically assign drops to an available delivery driver or vehicle in your fleet
Hubs + Territories
Boost efficiency with Route Ops with Hubs. Strategically using hubs ensures faster, on-time deliveries.
Tickets
Resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates.
Inbox
Our shared Inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.
Help Center
Easily connect your Help Center across the whole platform—so customers can find the most accurate answers when and where they need them.

Empower your drivers for success.

Drop Details
Streamline deliveries with real-time updates on ETA, record deliveries, and manage proof of delivery. Utilize in-app maps and geolocation for navigation, and communicate seamlessly with dispatchers for quick issue resolution.
Drop Management
Efficient task view for drivers: Prioritize, navigate, and track deliveries seamlessly for optimal productivity.
Route Planning
Empower your drivers with our cutting-edge app, equipped with intuitive route planning tools for seamless and efficient journeys, ensuring timely deliveries and customer satisfaction.
Simple Directions
Easily select your preferred map, whether it's Waze, Apple Maps, or Google, for seamless navigation.
Fin
Resolve 50% of customer questions and reduce your team's ticket volume instantly with Fin, our breakthrough AI bot.
An AI bot you can trust
Built-in safeguards ensure Fin answers questions based solely on your support content. No misleading answers. No off-topic conversations.
Seamless human handoff
Fin can triage complex problems and pass them to your human support teams without interruption—so your customers get the best possible experience.
Connect it all with Workflows
Easily build powerful, no-code automations for your customers and your teammates with Fin, other bots, triggers, conditions, and rules—all in one place.

Branded customer
experience.

Customer live tracking
Allow your customers to track drivers live with custom-branded web tracking with accurate ETAs. Send auto SMS updates on the delivery progress. Enable instant driver communication for customers via call or message while anonymizing data.
Fully Customizable
Create tracking links to amplify your brand's visibility and control over campaign tracking. Fully customizable for optimal engagement and tracking precision.
Streamlined messaging
Effortlessly communicate between drivers and customers via seamless phone and web messaging, ensuring smooth delivery experiences.
Outbound Messages
Cut support volume by informing customers when issues arise with the largest selection of messages, including in-product, email, mobile push, chatbots and banners.
Onboarding and education
Drive adoption of new features and deepen customer engagement with Product Tours, Checklists, Tooltips, and Banners.
Series
Create cohesive, targeted message sequences across channels with a no-code visual builder.

1,000,00+

Deliveries  processed by our partners

500+

Y Combinator companies choose Intercom
"Intercom's startup program is a game-changer for early-stage companies. Its customer service platform has powerful AI capabilities that let us scale up with demand, and delight our customers by delivering fast, proactive, and accurate support."
Bobby Pinero, CEO and Co-Founder at Equals

Our integration partners

Apply Now

Join our integration partners

Apply to become a partner

Let's  get started today

Get unlimited access to all of Drop Fleet's products, build your delivery solution and learn best practices from our very own experts.
‍
Free For 3 Months

Apply Now

LAB Questions? Answers.
Why do early stage deliveries get Drop for free?

After successfully facilitating over 1 million deliveries in collaboration with our partners, we have recognized the challenges associated with starting a delivery service. On average, it requires a period of 90 days to establish a robust foundation. Therefore, we have developed the Delivery Lab program to leverage our expertise and support you in building an optimal system for your team. As part of this commitment, we will not charge for the utilization of the Drop platform during this period.

Who is eligible to join the Lab Program?

The Delivery.Lab program is open to:

1. New Delivery: If you're adding or starting a new delivery
2. Small Scale: If you have fewer than 3 delivery drivers 3. New Customer: Not an existing Drop customer

*Previous or active paid customers do not qualify for the Delivery Lab program

How long does the  program last ?

The Delivery Lab program spans 3 months, granting you complete access to all features and products provided by Drop Fleet throughout this period.

What is last mile delivery?

Last-mile delivery refers to the final leg of the delivery process, where a product is transported from a local distribution center or what we call Drop hub's to its ultimate destination, which is typically a customer's doorstep or a specific location. It is a critical phase in the supply chain, and efficient last-mile delivery is essential for timely and satisfactory customer service.

What is Drop fleet?

Drop Fleet is a delivery management solution supporting businesses in efficiently allocating and monitoring their local deliveries. It enables seamless communication between businesses, drivers, and customers while prioritizing adherence to regulatory standards. Drop offers a robust web-based dispatcher platform and reporting dashboard, user-friendly iOS/Android mobile apps for drivers, automatic real-time customer notifications with tracking, and versatile APIs for seamless integration with 3rd party software, all with a strong emphasis on delivery compliance.

Do you provide drivers for your customers?

No. Drop is a software solution designed to enhance delivery management for businesses. It offers a range of features including a powerful web-based dispatcher and reporting dashboard, intuitive iOS/Android mobile apps for drivers, automatic customer notifications with real-time tracking, and robust APIs for seamless integration. However, please note that Drop does not come with dedicated drivers. It is a software platform that utilizes your existing driver fleet resources for efficient delivery operations.

Is Drop available for use outside of the US?

Yes, we are currently providing solutions to Canada and have plans to expand to other countries.

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